Privacy Policy

1. Who is responsible

HomeIT Business & Consultancy ("we", "us") runs PriceEdge and is the data controller for your personal data under Thailand's Personal Data Protection Act B.E. 2562 (PDPA). This policy covers the PriceEdge app and the PriceEdge pages on thailand-saas.com. FirmFlow has its own privacy policy.

Contact: support@thailand-saas.com

2. What we collect

• Sign-in details: your name and email address from the Google account you sign in with. We never see your Google password.
• Your profile: your name, and if you add them, a WhatsApp number and your MetaTrader 5 login, server and password. The password is stored encrypted.
• Trading data: your PriceEdge settings and risk limits, the instruments you follow, the setups you take or skip, and the orders, trades, results and account balance that your MetaTrader 5 account reports to PriceEdge.
• Technical data: a login cookie, IP address, browser type and the times you use the app, as part of normal server and security logs.
• Messages: access requests and the emails you send us.

We do not collect your identity documents, bank details or card details. PriceEdge never has access to deposits or withdrawals at your broker.

3. Why we may use it

• Contract: to run the Service you signed up for: scans, setups, order placing, trade records and your Scorecard.
• Legitimate interest: to keep the Service secure, prevent misuse, fix problems and improve the product.
• Legal obligation: where Thai law requires it.
• Consent: for anything optional, such as your WhatsApp number. You can remove it at any time on your Profile page.

4. How we use it

• To sign you in and approve access requests.
• To calculate lot sizes from your balance, place orders when you confirm them, and cancel or close the orders PriceEdge placed.
• To track your trades, compare them with the strategy rules and the backtest, and show your Scorecard.
• To send service emails, such as the daily setup email and account messages.
• To give support. With your account open, the owner can view the app as you see it to solve a problem. Every such view is logged.

We do not sell your data, do not use it for advertising, and do not share your trades or results with other users.

5. Who we share it with

• Your broker: your MetaTrader 5 login is used to connect to your own account and to send the orders you confirm. Your broker's privacy policy applies to the data it holds.
• Google LLC (USA): sign-in with Google, and sending service emails through Gmail.
• Cloudflare, Inc. (USA): secure access to the app and the website. Cloudflare handles network data such as IP addresses. See Cloudflare's privacy policy.
• Authorities: only when a valid legal obligation under Thai law requires it.

No payment provider is connected yet. When paid plans open, this policy will name the payment provider before you are asked to pay.

6. Where it is stored

Your data is stored on our own server in Thailand. Access from the internet goes through Cloudflare, which may route traffic through servers outside Thailand. Google processes sign-in and email data in its own data centres. Where data leaves Thailand, we rely on these providers' safeguards for international transfers, as the PDPA requires.

7. How long we keep it

• Your account, profile and trading data: while your account is open. When you close it, we delete it within 30 days, unless the law requires us to keep part of it.
• Your broker password: until you remove it on your Profile page or close your account, whichever comes first.
• Server and security logs: 90 days.
• Backups: deleted data can stay in encrypted backups for up to 90 days before they are overwritten.
• Billing records: once paid plans open, as long as Thai tax and accounting law requires.

8. Your rights under the PDPA

You have the right to:

• access the personal data we hold about you and get a copy;
• correct data that is wrong or incomplete;
• delete your data where we have no legal reason to keep it;
• take your data with you in a common format, for example your trades as CSV;
• object to or restrict processing based on legitimate interest;
• withdraw consent for optional data at any time;
• complain to Thailand's Personal Data Protection Committee.

Email support@thailand-saas.com to use any of these rights. We reply within 30 days.

9. Cookies

The PriceEdge app uses one essential cookie to keep you signed in for up to 30 days. It cannot be switched off without signing you out. The app uses no advertising or tracking cookies.

10. Security

Connections are encrypted (TLS). Broker passwords are encrypted at rest and never shown or sent back, not even to you. The parts of our system that connect to MetaTrader 5 are not reachable from the internet. No system is completely secure: if a data breach is likely to affect your rights, we will tell you and the authorities as the PDPA requires.

11. Changes to this policy

We may update this policy. We will email you about material changes before they take effect and update the date at the top of this page.

12. Contact

For privacy questions or to use your PDPA rights:
HomeIT Business & Consultancy
support@thailand-saas.com